1. Processing Time

Orders are processed within 1–3 working days (Monday to Friday, excluding bank holidays).
You’ll receive a confirmation email once your order has been dispatched.

Note: During peak periods or sales, processing times may be slightly longer.

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2. Delivery Options & Times

United Kingdom

• Standard Shipping: £2.99 – Delivery in 3-5 working days

• Express Shipping: £4.99 – Delivery in 1–2 working days

Free standard shipping on UK orders over £30

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International Shipping (if applicable)

We currently ship to select international destinations:

• Europe: £3.99 – Delivery in 5-7 working days

• USA & Rest of World: £8.99 – Delivery in 7–10 working days

Customs fees, duties, or taxes may apply depending on your location and are the responsibility of the buyer.

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3. Tracking Your Order

If your order has not arrived within the estimated timeframe, please contact us at navieaccessories@gmail.com with your order number.

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4. Incorrect or Incomplete Address

Please double-check your delivery address when placing your order. We cannot be held responsible for delays or losses caused by incorrect or incomplete shipping details.

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5. Pre-Orders or Custom Items

If your order includes pre-order or personalised/custom items, please allow additional time for processing. Estimated delivery times will be shown on the product page.